Founded in 2010, Waypoint began with a group of expatriates working in support of the US Army Corps of Engineers in Afghanistan and Iraq. In the years since, our team has facilitated and supported successful projects throughout Asia, Europe, Africa, and the Americas.
Waypoint is an international logistics and mission support firm dedicated to providing solutions to various branches of the US government and DOD agencies working around the world. We provide the planning, personnel, and products necessary to get the job done in some of the most challenging environments and locations on Earth.
We strive to be the premier provider of expeditionary support services. With our focus on mission first, our diverse team of talented professionals work to make this vision a reality. As our Past Performance and references will attest, we at Waypoint take service and mission first seriously on each and every mission.
Waypoint strives to provide dependable critical services for your mission. Click on each category below to learn more.
The first thing that needs to be communicated when discussing life support is the definition of life support in conjunction with US Military Missions.
While the R 706 PCS code is the most frequently used in advertising the solicitation that is where most similarity’s end. At Waypoint, we consider anything within a defined scope of work related to a support function as life support.
Past Performance: Rather than reciting each possible iteration of a potential life support requirement I would send the Source Selection Reviewer or Contracting Officer to our Past Projects selection where most potential requirements have examples and reviews related to Life support missions in both moderate and extremely remote areas where Waypoint has a proven history of mission support and Exceeds Expectation Reviews.
Philosophy: Waypoint believes and operates under a philosophy that truly effective Mission Life Support should be invisible and occur behind the scenes. If the ultimate client spends significant energy and time observing and controlling aspects of daily life support, then an inverted correlation of energy and resources is effectively removed from mission accomplishment.
Invisible Cost: While life and mission support is a significant cost, when executed well it can become an effective force multiplier. Please consider when accounting for all costs associated with deploying personnel and mission accomplishment Life Support is historically under 4% of the overall mission cost. When Life and Mission Support are performed poorly effecting mission goals, achievement and even lost days the true cost swells to a disproportionate factor when considering mission achievement.
When using a term such as logistics in relationship to our primary client’s which are US Government contracting officers, who are responsible to provide an extraordinarily diverse selection of materials and services in support of countless agencies requiring every imaginable good’s or service the definition of logistics must become very elastic.
Waypoint has provided successful “logistics “support from being first on the ground with the US Military during the Ebola response in Monrovia 2015 to supplying Dive suits to Japan for the Navy Dive Teams.
The team of personnel at Waypoint consist of individuals who have themselves served numerous missions for the US Military or with the US Army Corp of Engineers. The point being that we are intimately familiar with a diverse field of products and requirements and when we are not familiar with a specific requirement we have a depth of reach back support enabling us to achieve a clear approach to execution prior to submitting a proposal.
Providing a narrative of our standard services would either be so vague as to be meaningless or so specific as to be boring and or unintelligible to a source selection reviewer looking for drill down information on a specific topic.
Typically, logistics requirements come in three standard formats to us.
- The first format is an RFP where we are either are so familiar with the subject matter that the approach is mapped and assembled through a site visit and communicating with our existing supplier network and writing the technical approach RFP response.
- The second format is an RFP or a Sources Sought which contains items that are outside of our experience scope. If this is the case and the date due of the RFP or SS allows time to adequately research the requirements and perform a risk assessment, then Waypoint will undertake the required due diligence to either prepare a response or determine that the scope of work envisioned lays outside of a field of expertise and a No/Bid determination is made.
The underlying point is. We at Waypoint have experience in a diverse range of areas that enables our firm to respond effectively to most if not all requirements associated with mission and life support of deployed US Military personnel.
LANGUAGE SERVICES INTRODUCTION AND BACK GROUND
Waypoint language services are designed to support our client’s mission objectives by enabling dialogue between our client and their target audience.
Careful evaluation of our client’s objectives and needs allows us to select suitable personnel from our pool of multilingual language specialists with relevant subject matter expertise. A first criteria in vetting translation staff and approach is to carefully understand the subject matter requiring translation and who the target audience is, for example if translation service is being provided for Human Rights training the breadth of topics to be discussed will be very broad and contain not only data but civil concepts. The example of Human Rights translation also has a component that most frequently is overlooked, that component is persuasive speech. Frequently highly skilled translators will have an excellent grasp of the English language but will have very limited exposure to specific technical verbiage and the context to which it is to be delivered in. A translator can be technically competent but lack the intuitive ability to take a well-constructed and convincingly presented speech and convey its meaning and intent to an audience.
Waypoint staff works with interpreters upon every project we preform or research for an RFP submission. We well know that having a level 3-4 proficiency does not automatically equate to verbal subject matter fluency. During our due diligence phase, Waypoint holds discussions with prospective Interpreter staff using example data discussing the subject matter to be addressed. This example information is then presented to another native speaker of the targeted language group. If the presentation is smooth and has few if any halts in the speech, then we discuss the audience and environment the translation will occur in. An individual maybe very capable of translating a presentation or an informative discussion amongst several individuals but when placed in a room of Naval Admirals and their staff the ability to deport Him or Herself is commonly a skill they do not possess.
Within an RFP the specified requirements of fluency is always addressed, subject matter expertise is frequently addressed but poise and personnel gravitas are never addressed, this can be critical component in mission success.
EFFECTIVE INTERPRETATION & TRANSLATION
Effective interpretation and translation are not merely the substituting of words in one language to words in another. Rather, effective interlanguage communication requires understanding the meaning expressed in one language, then communicating that meaning using the resources of another. The more sophisticated and specialized the subject matter, the more background knowledge and experience is necessary. By placing the focus on content knowledge and experience, we ensure that our language specialists are capable of communicating the thoughts behind the words, while simultaneously maintaining the integrity of the original message.
Conveying vital information across language barriers requires the confidence and skill that only comes from experience. Waypoint interpreters are hand selected from diverse educational, professional and cultural backgrounds. The breadth of our available personnel allows us to select an interpreter with the knowledge and skills necessary to best support our client’s mission. Waypoint offers telephonic and onsite interpretation in over 10 languages, as well as some local dialects.
When you need to communicate remotely, Waypoint interpreters ensure high-quality phone interpretation services. Our interpreters are trained to deliver high-quality, reliable services around the clock. When you need to connect, we make it happen.
Interpreters connect personnel to local partners, communities and organizations critical to accomplishing mission objectives. Making a connection, while leaving the target audience with a positive impression requires skill and experience. Waypoint’s interpreter training focuses on accurate communication in a professional manner. Waypoint’s interpreters first seek to understand their client and their mission objectives. With this understanding, interpreters apply their own training and experience to facilitate inter-language communication.
- Embedded Translation
If you need documents translated and localized accurately for your target audience, Waypoints. network of accomplished linguists and content area experts deliver first-rate quality at competitive translation rates with quick turn-around times. Our translation and localization services include:
- Technical and User Manuals
- Informational Brochures
- Educational Materials
Latin America has specific and diverse procurement and project execution challenges. Regulatory enforcement is often decentralized and are relatively fragmented. Waypoint consistently confront’ s multiple currencies, currency fluctuation, supplier and logistic issues, among others. But through time and experience Waypoint has developed successful approaches to work within the local legal framework to overcome these challenges to deliver real results to our client’s.
Waypoint’s headquarters in Key West Florida anchors our operations in the United States, Central and South America and with field offices in Medellin and Belize, Waypoint’s operations in Latin America have expanded consistently in a steady and measured tempo to better serve our US Government clients in the region. Waypoint has recruited an extraordinary team of regional procurement and project specialists, Our US Military contracting expertise allows us to bridge the gap between small businesses and federal contracting officers at home and abroad.
Waypoint’s project and procurement staff are familiar with the local markets which enable them to hit the ground running in any local or regional business environment working on-site in the local language. And using Waypoint’s vetting criteria.
Waypoints standard vetting process is to preform interviews with each supplier and service provider, evaluations are made based upon four criteria we use for all of our vendors:
(i) Physical inspection of the available assets or products
(ii) Professionalism of their operations
(iii) Demonstrated ability to perform in past projects
Construction and Expeditionary Services
Waypoint provides experienced expeditionary services to our US Government clients. Waypoint has performed construction services in several countries in northern and central Africa, as well as Central and South America.
Typical construction contracts that Waypoint self performs range in value from 1 million dollars to micro projects that are required to facilitate a mission. Waypoint has a proven history of rapid mobility to go when and where needed enabling timely reaction supporting the needs of the client.
Our teams are led by former USACE personnel who have all served a minimum of three years deployed to contingency environments as either Project Engineers or Design Engineers.
Waypoint has experienced teams who have designed and built base camps in Iraq, Afghanistan and Africa. Waypoint as a company and as staff members of the USACE have accomplished missions in some of the most austere environments and locations imaginable. Waypoint in support of the missions awarded us are frequently the first boots on the ground when our clients operation requires us to provide the initial infrastructure necessary to achieve their mission. These types of projects require us to source, procure and deliver all required material, manpower and equipment to project site locations, in austere environments. We will execute the erection of accommodations, construct new facilities, refurbish existing facilities, or install modular containers, to include water and power generation systems.
Waypoint can with in house personnel design and build a facility that will fulfill requirements, with a design and erection schedule to meet the demand. We can mobilize to an austere environment and create the required infrastructure to Milcon specification because we are intimately familiar with the requirements of both design and construction.
Waypoint can also perform BOS contracts or individual service contracts for operations and maintenance support by providing the right personnel to manage the facilities operations & maintenance programs, to include catering, fuel, supply support, and ground transport services.
EVENTS AND CONFERENCES
The primary goal of the Conference and Events portion of Waypoint is to provide Logistics Support to our Armed Forces and for our Partner Nation (PN) Forces operating overseas. Waypoint is well versed in complying with United States Department of Defense security assessment’s. Our staff is fully vetted and experienced with securing and providing Accommodations, Facility’s, Meals, Transportation, Conference and Banquet Facility’s, Internet and Communications as well as a myriad of other items essential for making your event both successful and memorable.
Waypoint strives to provide customer satisfaction and endeavors to make sure that every attention to detail is paid leaving nothing undone for your events and conferences.